Preguntas frecuentes

I'm having problems with the site. What must I do?

Sorry, the text on this page is automatically translated. If you know how to make a translation better, please write to [email protected].

It is a pity that you cannot use Ratatype. We want you to start using our product, so please send us a letter with the following information:

  1. Are you registered on the site? If so, what email did you use?
  2. What operating system and browser are you using?
  3. What kind of keyboard layout do you use?
  4. Do you have a problem with passing the certification or exercise?
  5. Please send us a screenshot of your issue.

We'll check it and try to help you as soon as possible.

¿Le ha resultado útil esta respuesta?

Artículos relacionados

Preguntas frecuentes
¿No has encontrado la respuesta a tu problema? Pregunta a nuestro equipo de asistencia técnica.