Frequently asked questions
I'm having problems with the site. What must I do?
It is a pity that you cannot use Ratatype. We want you to start using our product, so please send us a letter with the following information:
- Are you registered on the site? If so, what email did you use?
- What operating system and browser are you using?
- What kind of keyboard layout do you use?
- Do you have a problem with passing the certification or exercise?
- Please send us a screenshot of your issue.
We'll check it and try to help you as soon as possible.